FAQ
Frequently Asked Questions (FAQ)
I have gathered some of the most common questions I get from customers to help you shop with confidence. If you still have questions, feel free to contact me directly.
🖼️ About the Artwork
Q: Are your artworks original or prints?
A: All of my work is a hand drawn original! Very rarely do I offer prints, BUT I have in the past. Each product description clearly states whether the piece is original or a reproduction.
Q: What kind of mediums do you use?
A: I have used a wide variety of mediums over the years but the most common ones are:
- acrylic based spray paint
- acrylic based paint markers
- alcohol based markers and felt tip pens
A: Sizes differ per artwork. Dimensions are listed on each product listing. If you need a custom size, feel free to contact me!
🚚 Shipping & Delivery
Q: Where do you ship to?
A: I currently ship worldwide! Shipping rates and delivery times vary depending on your location.
Q: How long will it take to receive my order?
A: Processing times are typically 3–5 business days. Delivery times depend on your location, but most domestic orders arrive within 5–10 business days.
Q: Will I receive a tracking number?
A: Yes! Once your order ships, you should receive a tracking number via email.
💳 Payments & Orders
Q: What payment methods do you accept?
A: I accept all major credit/debit cards, PayPal, and other secure payment options.
Q: Can I cancel or change my order?
A: Most of the time, orders can be modified or canceled within 24 hours but this isn't guaranteed. I typically begin processing orders as soon as they come in to ensure the fastest delivery possible, so changes may not be available at that time.
🔄 Returns & Exchanges
Q: What’s your return policy?
A: All sales are final.
Q: What if my artwork arrives damaged?
A: Please email or direct message me photos of the damage within 24 hours of receiving your order, and I will make it right!
🎨 Custom & Commissioned Work
Q: Do you take custom orders or commissions?
A: Yes, I love creating custom pieces! Please contact me with your ideas and I will get back to you with availability, pricing, and timelines.
📬 Still have questions?
No problem — just Contact me directly and Ill be happy to help!